Privacy Policy

1. About This Policy

This Privacy Policy describes how Petaluma Insulation ("we," "us," or "our"), operating at petalumainsulation.com, collects, uses, and protects information provided by visitors to our website and prospective customers who contact us.

By using our website or contacting us, you agree to the practices described in this policy. If you do not agree, please do not use our website.

2. Information We Collect

We may collect the following types of information:

• Contact information - your name, phone number, email address, and property address when you submit a quote request or contact form.
• Project details - information about your home or property and the services you are requesting, provided voluntarily through our contact form.
• Usage data - pages visited, time spent on pages, referring URLs, browser type, and device type, collected automatically through analytics tools.
• Cookies - small files stored on your browser that help us understand how visitors use the site. You can disable cookies in your browser settings, though some features of the site may not function correctly without them.

We do not collect payment card information through this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and schedule estimates.
• Communicate with you about your project before, during, and after completion.
• Improve our website and understand how visitors use it.
• Comply with applicable laws and regulations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Analytics

Our website uses Vercel Analytics to collect anonymized usage data. This data helps us understand which pages are visited and how visitors navigate the site. Vercel Analytics does not use cookies to track individual users and does not collect personally identifiable information. For more information, see Vercel's Analytics Privacy documentation.

5. Contact Forms

Our contact and quote request forms are powered by Tally. When you submit a form, your responses are stored by Tally and transmitted to us. Tally's privacy practices are described in Tally's Privacy Policy.

6. Data Retention

We retain contact and project information for as long as it is needed to provide services, maintain business records, or comply with legal obligations. If you would like us to delete your information, contact us at the email address below and we will respond within 30 days.

7. Your Rights

You have the right to request access to the personal information we hold about you, request correction of inaccurate information, and request deletion of your information where it is no longer needed. To exercise any of these rights, contact us at estimates@petalumainsulation.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit.

9. Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions or requests, contact us at: